News Articles

In a digital world, people engaging with brands increasingly want to be able to have synchronous conversations across multiple channels, in real time. However, without the right integration, this [...]

With the ability to provide great customer experience (CX) playing a growing role in business success, organisations have increasingly turned to technology to provide this personalised level of [...]

As organisations around the world come to terms with the biggest disruption in living memory, the fundamentals of a successful business remain intact, and one of the most important of these [...]

A journey that began more than a decade ago with the Telviva Cloud Phone Service, regarded as the most powerful business phone system in South Africa, has culminated with the arrival of the [...]

Here is the latest updated offering from Avaya’s IP Office Product. IP Office has been a huge success, and AnD support many in the Durban area. As Avaya business partners for the past 15 years, [...]

Should you differentiate between a PABX or a PBX? No, but what you do want to do is differentiate between your provider. This article goes into the detail, with some interesting history and [...]

The world of telecoms can be a tricky one. Websites all over seem to give a lot of information on their products, but it’s seldom the information you actually need. At Telviva, we want to [...]

South African public cloud communication solutions provider Connection Telecom has acquired 51% of shares in Analog and Digital Communications (AnD), an independent provider of private branch [...]

In businesses and organisations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a phone cupboard, there’s only dust, a single lonely terminal, [...]