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A&D Deliver an end to end, professional voice and internet solution for our clients. We have partnered with the best networks, vendors and carriers to be able to deliver these services to you, and our strength is in the implementation, delivery and ongoing support of these services.


Onsite or Remote, we have a team of dedicated technicians that are skilled in our products and services ready to support you. Tickets are logged online or via our helpdesk, and scheduled to the relevant resources based on the priority and skillset required.


We have online and onsite training facilities for end user, handset, and administrator training on all our products.


Our helpdesk and hosted PBX platform has various portals for reporting and user management available.


Our hosted TMS services allow scheduled reporting to be automatically emailed to clients on a weekly and monthly basis, ensuring costs are kept to a minimum without the burden of an onsite TMS system.


Each month our SIP Trunk Service clients receive a report detailing their call usage, as well as the comparative call cost had it been made via the incumbent operator. This provides a call by call analysis on saving achieved using VoIP and/or Hosted PBX


A&D provide telephone and computer (Cat5/6) cabling services


A&D recommend maintenance agreements are in place following the initial warranty period. This agreement covers all onsite and remote services, hardware, backups and configuration changes. Customers are able to therefore pay a fixed monthly support charge, and have the assurance that their communications systems are taken care of.


A&D Provide system software updates, as well as traditional TMS cost code updates where required for onsite installations. These are provisioned by our technical team.


Facilitated by our helpdesk, our clients enjoy a single point of contact to report any line faults, as well as PBX faults to us. We will identify the carrier issue onsite, and report it to the relevant network on your behalf. We also provide this as a service for any additional requirements or augmentations.

Our Trusted Partners

A&D are proud to be accredited partners with the following Vendors and Networks. Our technicians and sales team are fully accredited to be able to sell and support our clients efficiently and effectively, and where required, escalate into the vendor or network for additional support.

Avaya - Professional Services
Mitel - Professional Services
telviva - Professional Services
liquid telecoms - Professional Services
yealink2 - Professional Services
Mitsol - Professional Services
Some of our Clients

A&D are proud suppliers and/or service partners to a wide range of customers in South Africa. Our clients range from innovative SME to larger corporate, in various sectors of the economy including services, retail, manufacturing, finance and healthcare.

Beiersdorf - Professional Services
Belgotex floors - Professional Services
Bidvest Waltons - Professional Services
Colenbrander - Professional Services
Edcon - Professional Services
Grant Thornton - Professional Services
Health systems trust - Professional Services
intertek - Professional Services
Ithala - Professional Services
IWA - Professional Services
Lafarge - Professional Services
lead laundry - Professional Services
Lovemore bros - Professional Services
Marshalls - Professional Services
PKF - Professional Services
remax panache - Professional Services
Superspar - Professional Services
Witness - Professional Services

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